Office hours are Monday through Friday from 8 am to 5 pm. The office is closed for lunch between noon and 1 pm daily.

Office visits are by appointment only. To schedule an appointment with Dr. Bianchi or Dr. Swanson, call 751-3675.

Same-Day Appointments.  Our appointment line (751-3675) opens at 8 am, Monday through Friday. If your child has an acute illness or urgent medical situation during office hours, ask to speak to our triage nurse who schedules same-day appointments. We make every effort to get you in to see your child’s pediatrician that day. Please – no walk-ins! That will only delay your situation.

Well-Child Appointments. Regular well-child visits with your pediatrician are important to assess growth and development and can be made by calling 751-3675. Scheduling is done three months in advance to accommodate dates and times that are convenient to you.

We follow the recommended guidelines of the American Academy of Pediatrics for well-child visits and immunizations (see Health Resources). Newborns are seen two to three days after leaving the hospital, and also at 2 weeks. Well-child visits are then scheduled at the following ages:  2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 24 months and yearly after that. Additional physicals, such as camp and sports physicals, should be scheduled well in advance.

New Patients.  If you are a new patient please download and compete the new patient forms and bring them to your first visit, along with your insurance card and immunization record. This will save you time in the waiting room.

Cancellations.  Please notify Casas Adobes Pediatrics at least 24 hours in advance if you’re unable to keep your appointment so we can accommodate other patients who have urgent medical needs. 

Nursing Advice during Office Hours. During regular office hours, Casas Adobes Pediatrics has registered nurses and licensed practical nurses who provide telephone advice to guide you through most minor illnesses, answer simple questions, and determine if an appointment is needed. For questions beyond their specific training, Dr. Swanson or Dr. Bianchi are always consulted. Call 751-3675. Your call will be returned by one of the nurses as soon as possible, within two to three hours.

Newborn Circumcision. Dr. Bianchi performs newborn circumcision using a local anesthetic plus other comfort measures. The procedure is usually done in the office. Call us for more information or to make an appointment.

Payment for Services

All insurance co-payments are due at the time of your visit. Payment for non-covered services is also due at the time of service.  For your convenience, Casas Adobes Pediatrics accepts cash, check and credit cards (VISA, MasterCard and Discover). Please contact your insurance provider directly if you have questions about your insurance coverage.

If your child is experiencing a life-threatening emergency, dial “911” immediately.

When an urgent health situation occurs after office hours, call the Carondelet Nurse Triage Line at 872-7334. A registered nurse will assess your situation, provide advice and if necessary, contact the pediatrician on call.

Dr. Swanson and Dr. Bianchi see newborns at Tucson Medical Center and Northwest Medical Center. Children requiring hospitalization are admitted to Tucson Medical Center and University Medical Center.

Prescription Refills 

If you need to refill a current prescription please contact the pharmacy directly. If your prescription has expired and needs to be refilled, call our office. Always allow 24 to 48 hours for refills to be processed. If your child is on a controlled drug you must obtain a prescription refill from our office in person.

Medical Referrals

Some insurance plans require referrals to specialists. You are responsible for requesting a referral from Dr. Bianchi or Dr. Swanson, and then calling the specialist’s office to make an appointment for your child. Please allow 24 hours for Casas Adobes Pediatrics to process your referral.

You will have to sign a release form in our office to obtain copies of your medical records. Your records will be copied and mailed to the address you specify. Please allow seven to 10 days for this to happen. If you have questions, call 751-3675, ext. 3.